Product Questions

• How can I access the PDF for the Printable or Downloadable Products?

  Once your order is placed, a confirmation email will be sent to you. This email includes a “Download Now” button for easy access.

• How can I see color swatches for Coloring Products & Mixed Media?

  You can explore all color options and swatches for our Fresh Dye Inks, Watercolors, Markers, Pastes, Gouache, and more on this page.

• What is the size difference between Stampwheel and Stampwheel 2.0?

  The Stampwheel measures around 9” x 9” x ½” while the Stampwheel 2.0 is  10½” x 10½” x ½”

• What is the size of your Fresh Dye Ink?

  The Altenew Round Fresh Dye Inks measure 2.75" in diameter, while the Oval Ink Pads are less than 4" x 3" and about 1/2" thick and are great for larger images. Lastly, our mini ink cube is 1" x 1" in size and is perfect for smaller images or trying out any of our colors.

• Where can I find Layering Guides for Stamps, Dies, Stencils, and Press Plates?

  Our Layering Guides provide easy-to-follow visuals to help you achieve the best results. Browse them here.

• Where can I view your bestselling products?

  You can explore our bestselling items by visiting the Bestsellers section on our website. Happy Crafting!