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To redeem your points, please log in to your Altenew account, then hover your mouse to the person icon until you see the drop down options. You should select "Altenew Rewards". Once you are directed to the VIP Loyalty Program page, you will see the Rewards Launcher popping on the lower right. ...
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Where can I check my total points?
To know your total points, you'll need to log in to your Altenew Account, then hover your mouse to the person icon until you see the drop down options. You should see "Altenew Rewards" with your total number of points alongside. 😊 -
Why is my Rewards Code not working?
There may be instances where only 1 code is accepted in an order. In case you're having issues applying more than 1 discount code, you can go ahead and place the order, then email support@altenew.com with your order number and code so our team can manually apply it in the form of a refund instead...
