Thanks for your inquiry! Here are our FAQs on shipping policy:
1. How long will it take before I receive my order?
- Our normal order processing time prior to shipping is3- 4business days.
2. Do you ship outside US?
- Yes, we do! International orders may be subject to import taxes, customs duties and fees imposed by the destination country. These fees are due once a shipment reaches your country and must be paid by the recipient before a shipment will be released.Altenew has no controlover these charges and cannot predict what they may be. Note that the shipments can take anywhere from 2 weeks to 6 weeks depending on the location.3. What couriers do you use to ship?
- We ship via: USPS, DHL & FedEx
4. Provide a shipping cost estimate.
- You can get an estimated shipping cost when you add items to your cart and use theShipping Rate Calculatorwhich can be found below the items you selected. Please be sure to log in before getting the estimate so you will have a more accurate result.
Please head over to our Shipping Policy Page to know more.
Apr 6, 2026